4.3 For the contract to be binding, an order confirmation by AdHoc must be confirmed in writing and the execution of the order is governed by our general terms and conditions of sale (“GTC”), unless otherwise agreed in an individual performance contract. However, if IT offers more than the most rudimentary support for your business and its processes, a service contract can be a much cheaper option. It`s hard to imagine that today, a company can operate without technology. If the company`s IT platforms don`t work as they should, productivity will be compromised, costs will rise, and revenue will decrease. Therefore, the prevention of disturbances would be a priority objective and the elimination of such disturbances, when they occur, would be a strong secondary objective. 6.1 The prices of the services are set out in our performance confirmation/agreement. All prices are plus taxes, charges and other taxes, including, but not limited to, sale, use, excise duties, VAT and similar taxes or charges levied by a governmental authority. 1.2 Contract/Service Contract applies to a contract between you and AdHoc for the provision of services, including these Terms and Conditions of Sale. 6.2 Unless otherwise stated in the confirmation/service contract, payment for services is due within seven (7) days from the date of the invoice. This without compensation or deduction.
2.1 These General Terms and Conditions of Sale (“GTC”) apply to all contracts to the exclusion of any other contract (including any provisions you claim to apply in connection with an order, specification or other document). There is no way for the provider to implement standards within the business technology structure or document the environment as it is. Every support engagement will be with someone who doesn`t know the business, its platform architecture, or the possible nuances. This results in an increased risk of unintentional disruption due to a lack of understanding of business structures or, for a long time, the resolution of the current problem. It is probably not reasonable for the company to expect the IT service provider to manage a certain amount of documentation for the business and ensure that all of the IT service provider`s technical resources are familiar with the client company`s IT systems if, with the exception of an ad hoc incident, there is no routine engagement. . . .